Operations and Experience Officer

at Club


The Position:

  • Inclusive Work Culture
  • Attractive Compensation
  • Plenty of Learning Opportunities

The Gig:

This gig is about providing exceptional operational leadership in line with our brand standards and service framework and ensure the smooth running of our club. Also, to ensure the safeness, tidiness and cleanliness of all areas (bathroom, studios, etc) and equipment for all members and team members in the club.
Clean and prepare the equipment required by each member in the gear-up area in line with our customer experience.
Report any issues or faults you find that require a technical fix.
Closely manage all stock and conduct regular stock counts to ensure everything is accounted for and all items are in good state of repair/not expired.
Ensure all interactions are warm, queries are answered and feedback handled effectively.

About You:

Some stuff that will help you get the job:
You have 2+ years of relevant experience, a neat-freak reputation, flexibility to work a non-traditional schedule and willing to support in an emergency situation.
Provide customer service at exemplary levels while upholding the professional image of the company.
Be proactive and take initiative to ensure a pleasant experience for our members.
You are people-focused. You’re warm, honest and genuine. You get a kick out of creating beautifully fresh and spotless spaces which make people go wow! Going over and above to deliver impeccable cleaning and service makes you feel warm and fuzzy inside.

What we offer: 
One of the world’s most recognised and exciting brands  
A culture that’s all about making exercise irresistible.  
A free membership for you (and your buddy) to workout at our clubs  
Discounted personal training  
Special deals with our retail and service partners  
Paid parental leave to spend time with your new little human  
Regular personal and professional development  
Fun. It’s part of our success. We prefer smiles to graphs.

How to Apply:

You must be a Singaporean citizen or a permanent resident to apply for this position.

If you’re interested in this position simply apply online now.