What is the new Virgin Active Singapore Mobile App?

From 9 September 2026, the Virgin Active Singapore mobile app will become the main digital platform for managing your Virgin Active membership.

You’ll be able to use the app to:

• View class timetables
• Book and cancel classes
• Join waitlists
• Manage your bookings
• Access other membership services

Can I continue using mylocker instead of the mobile app?

No. mylocker will be retired from 8:00pm on 8 September 2026 and will no longer be available.

From 9 September 2026, you’ll need to use the Virgin Active Singapore mobile app to manage your class bookings and access other digital membership services.

When can I download the mobile app?

The Virgin Active Singapore mobile app is available to download now from the Apple App Store and Google Play Store.

When can I log in to the mobile app?

You’ll be able to log in from 6:00am on 9 September 2026 using the email address registered with Virgin Active Singapore.

When logging in for the first time, you’ll be prompted to set your password.

Please note: Your existing mylocker username or membership number can no longer be used to log in.

What happens to my existing class bookings made through mylocker?

Your existing class bookings will be transferred to the new mobile app.

If you don’t see them immediately after logging in, there’s no need to worry. Any classes you have already booked remain confirmed, and you can attend them as usual.