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Duty Manager

at Paya Lebar


 

The Position:

  • Central-East Location
  • Overall Management of day-to-day Operations
  • Fun & Social Working Environment

The Gig:

Provide support to manage day-to-day operations of overall club in conjunction with Club Manager and HODs, support in their absence, and ensure overall safe and healthy environment which exceeds expectations of members and guests.

Ensure all areas of the club and equipment is clean, maintained and presented as laid out in the brand standards.

Further develop and implement operations strategy, working closely with Operations Manager to produce accurate budgeting and on time reporting.


Little opportunities for making people feel good about Virgin Active are lurking everywhere. Regardless of our official positions, we all work in customer service. Classic Virgin service involves striking a balance between working hard to understand the customer and relaxing enough to express our own personality.

About You:

Experience:

Minimum 2 years experience in comparable position or demonstrated progress through Virgin Active leadership pipeline.
Experience in delivering impeccable customer service and responding to feedback and complaints.
Skills:

Excellent communication (in-person)
Ex Exceptional customer service
Ability to work to KPI's and achieve and exceed sales targets
Number savvy and proficient with calculations
Understanding of health and fitness industry desirable
Knowledge of local area surrounding club desirable
MS Office (Word, Excel, Outlook) – intermediate
Customer Relationship Management (CRM) database – intermediate
Qualification:

Relevant tertiary qualifications or equivalent experience
Current First Aid certification desirable
Current Food Hygiene certification desirable
Behaviour/Motivation:

Teamwork and cooperation
Integrity
Relationship building
Flexibility
Being proactive
If this is you, then we’d love to:

Give you a challenge
Help you grow
Provide you with benefits
Listen to your new ideas
Work hard and play hard together

How to Apply:

If you're interested in the position and have rights to work here in Singapore simply apply online now

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