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Careers - Job Listing

Champion Education Manager (Fitness)

at Active Central


The Position:

  • Natural educator (learning and development)
  • Fitness fanatic
  • A people person

The Gig:

Reporting to the Head of Fitness, South East Asia, you’ll be all about supporting and developing all things fitness; managing our education pathways, delivering our Fitpro trainer journey and PT education, upskilling our Virgin DNA fitness team on gym floor service and PT client growth. This role will have the clear brief to improve everything we do in fitness/PT education for the benefit of all members and Fitness Professionals.

You know how to conduct a training needs analysis, create and deliver high quality learning solutions within the fitness department, enhance our fitness on boarding experience, further develop and implement fitness strategies and then execute them with Virgin flair.

About You:

  • In a nutshell you'll...

    • Further develop, implement and manage fitness strategy, working closely with Fitness managers and Fitpro Team Leaders to manage manpower planning and Trainer Journey milestones
    • Assist in support for pre-determined fitness targets on a monthly basis.
    • Assist in ensuring defined daily activity levels are set to achieve fitness targets on a monthly basis.
    • Perform Quality control of PT delivery
    • Deliver PT training delivery 121 and in groups either level based, club based, country based
    • Review Programming, assessments, periodization and ignition and KSP processes
    • New trainer on-boarding education delivery
    • Trainer Journey education management to all trainers
    • Trainee pathway management and on-boarding and education delivery and recruitment
    • Maintain awareness of current member retention statistics and continually aim to retain all members.
    • Coach and support team members to deliver excellent customer service to all members and guests.
    • Work with Champion Program Manager to support quality service delivery and upskilling of PT and Group led classes. 
    • Ensure team receive thorough club and team induction and are fully competent prior to servicing members and/or prospects

    How we know you’ve got it?

    • Relevant Fitness qualification
    • Human Movement/Exercise/Sports Science degree highly regarded
    • Current First Aid certification desirable
    • Multiple Product Certifications
    • Training and assessment Cert IV or equivalent qualification and experience
    • Minimum 3 years experience in comparable position or demonstrated progress through Virgin Active leadership pipeline
    • Experience in delivering impeccable trainer coaching and support with your peers
    • Experience in recruiting, developing, motivating, deploying and retaining a high performing team or demonstrated progress through Virgin Active leadership pipeline
    • Experience in delivering education Training 1-2-1 and in groups
    • Experience in strategy, planning and organisation structures

How to Apply:

If you're interested in this position simply apply online now.

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