at Raffles Place
- Little opportunities for making people feel good about Virgin Active are lurking everywhere. Regardless of our official positions, we all work in customer service. Classic Virgin service involves striking a balance between working hard to understand the customer and relaxing enough to express our own personality.
Manage day to day operations of sales team to drive, deliver and exceed pre-determined membership sales targets.
Recruit, develop, motivate, deploy and retain high performing team members.
Further develop and implement sales strategy and manage associated budgeting and on time reporting.
Some stuff that will help you get the job:
Minimum 2 years experience in comparable position or demonstrated progress through Virgin Active leadership pipeline.
Experience in delivering impeccable customer service and responding to feedback and complaints.
Experience in recruiting, developing, motivating, deploying and retaining a high performing team or demonstrated progress through Virgin Active leadership pipeline
Excellent communication (in-person)
Exceptional customer service
Knowledge of country level employee relations
Ability to work to KPI's and achieve and exceed sales targets
Ability to manage budgets and achieve associated performance targets
Understanding of health and fitness industry
MS Office (Word, Excel, PowerPoint, Outlook) – intermediate
Customer Relationship Management (CRM) database – intermediate
Relevant tertiary qualification or equivalent experience
Current First Aid certification desirable
Current Food Hygiene certification desirable
Teamwork and cooperation
If this is you, then we’d love to:
Give you a challenge
Help you grow
Provide you with benefits
Listen to your new ideas
Work hard and play hard together
What we offer:
Fitness club membership
14 days annual leave
Fun and social working environment
How to Apply:
Ideally, you must be a Singaporean citizen or a permanent resident to apply for this position.
If you’re interested in this position simply apply online now.